Protecting IP by using Wikis
October 24, 2007
I was talking to my mentorees as part of the Australian Businesswomen’s Network program MentorNet about the benefit of using a wiki for your company’s policies and procedures. It has a few main benefits over the traditional word document.
Firstly, it can easily grow as your business grows. It isn’t up to the business owner to build the procedures, everyone can discover new ways of doing things and add their own content. You can add RSS feeds to your wiki and subscribe yourself so you know when content has been added. This way you can quality control the content.
Secondly, you have the added security that staff can’t easily email the contents to themselves when they leave and this protects your intellectual property of your business.
Tribes
October 24, 2007
What tribes are you part of? Or which tribal groups? You might be part of the tribe of a sport by being part of the tribal group of a player, spectator, or supplier of equipment. You are part of the supplier tribal group to your customers and part of the client supplier group for your suppliers.
Understanding these tribal groups is essential for the development of raving fans.
You can read more about our thoughts on raving fans and understanding each of these tribal groups in our Tribal Voice feature article for Spring 2007.