We need a new Mapper
May 31, 2010
Tribe Research is a team of people that explore, uncover and drive change. We go on expeditions.
But, we need a Mapper!
Mappers can do a range of things to support other members of the team:
- Assist researchers by doing
- data entry of paper based surveys
- telephone interviews for very short surveys
- put data from our statistics software into graphs and reports
- finalise report formatting
- Book-keeping
- manage team general expenses
- MYOB data entry
- prepare BAS and superannuation reports
- Administration
- manage our general email accounts
- generate regular reports from CRM
- maintain stationery & other office supplies
- manage incoming and outgoing post
We’re thinking that this would be a part-time role, preferably 9:30-2:30 each day (so 1/2 time). The number of days is flexible depending on your interests, skills, and other commitments.
Tribe Research is a quantitative market and social research supplier. We work with a range of SMEs, non-profit, and government organisations.
We don’t want your CV, but would love to see one page about why you want to work at Tribe Research.
- What 3 things make you excited?
- What 3 things irritate you?
- What will you bring to the team by joining us?
- What do you want to learn while at Tribe Research?
Email your one page to work@triberesearch.com.au
Visualising rating question feedback
June 10, 2009
Asking for rating feedback can give you great insights, but only if you look at the data in a few different ways.
Two examples of rating feedback are:
- Please rate your level of satisfaction on a scale of 1 to 7
- How likely are you to recommend us on a scale of 0-10?
The average can be similar over time or between aspects that you want feedback. So how can you gain greater insights from the data, if you are not asking other questions at the same time, allowing you to compare the results to other groups, such as demographics?
In the video below we look at the data from 4 time periods when customers were asked, how likely are you to recommend us on a scale of 0-10. There was only 1 batch that had a lower average, making the average result fairly meaningless. However, when the data was put into CloudMaker the results told a different story. Watch the video to see the story…
Read more about CloudMaker, or visit its home on Tribal Tool-Kit.
Register for one of our workshops that will help you understand customer feedback, member feedback, using data in your business, or how to start a tribe, and all show ways to use CloudMaker to grow your organisation.
Launching CloudMaker: the 1st Tribal Tool-Kit tool
May 5, 2009
After years of development we’re very excited about sharing our software with you.
Tribal Tool-Kit is being filled with tools to help you get to know your tribe. The first tool is CloudMaker.
Visualise the language your tribe uses. Easily.
Uncover language for your marketing and develop business planning priorities.
Idea 1: Words your tribe uses to describe you.
Send an email, or ask in a survey, When you think of us, what are the first 3 words that come to mind?
Tribe Research did this recently. We put the words together and imported them into CloudMaker and developed our cloud.
Idea 2: Words your tribe uses to describe an aspect to your business.
Recently we asked on various social media: When you think of the skills needed in business, what first 3 words come to mind?
We put the words together and imported them into CloudMaker and developed our cloud.
Idea 3: Use existing data about your tribe.
Understand the spatial distribution of your tribe by exporting your contacts and importing into CloudMaker. You might have a hidden group that could use your services that CloudMaker would highlight for you.
CloudMaker allows you to edit your data once you have imported it, allowing you to easily: merge, delete, and edit words. You can export your revised dataset. Your cloud can be saved as an image to be placed in your documents, or HTML code so you can put the cloud on your website. The website option allows you to link the words to relevant pages on your website.
Now you can do the same. Tribal Tool-Kit is at: https://www.tribaltoolkit.com/
To have an account of your own, complete our enquiry form and we will set one up for you. The first 50 accounts we set up will be given 25 CloudMaker credits, valued at almost $100.
Happy exploring!
Visualising the skills needed in business
April 23, 2009
When you think of the skills needed in business, what are the first 3 words come to mind?
I posted this question to Twitter, Facebook, LinkedIn and Ecademy.
Then I collated the words and uploaded them to our new software. The results are on our Flickr site – have a look for an insight on the skills that came to business owners minds: Cloud of results.
Do you have any to add? Comment below and I will update the cloud soon.
Help NSW Dept of State & Regional Devt to support you better
April 15, 2009
Time for a coffee break? Here is a 10-15 minute survey to explore your views and how you can be better supported.
The NSW Department of State & Regional Development would like your help to develop ways to better support you.
Your input is extremely valuable and will shape the way they run Home-based Business Week and improve their understanding of the needs of home-based businesses in NSW. It only takes 10-15 minutes to complete the survey [perfect for those tea-breaks!]
The Department of State and Regional Development has commissioned Tribe Research to conduct this survey on their behalf. As members of the Australian Market & Social Research Society, Tribe Research is bound by their Code of Behaviour and your responses will be anonymous to the Department.
There is an opportunity to win a one-on-one business consultation with a Home-based Business Week presenter of your choice – just complete the survey and answer:
“What could DSRD implement during Home-based Business Week that would make it a must attend event for you?”
The best answer will not only have their event held within HBB Week 2009, they will win a one-on-one business consultation with a Home-based Business Week presenter of your choice.
To start the survey simply click on the link below and follow the prompts.
Click here to start the survey
If you have questions at any time regarding the survey or the procedures, you may contact Naheen at Tribe Research on 02 9264 4432 or via surveys@triberesearch.com.au.
Please complete the survey before midnight on Sunday 19th April.