Health & Community Sector

Multiple Sclerosis Society of New South Wales 2001 Client Census Study

‘I believe the strong customer focus of the Tribe Research service allowed excellent discussion, negotiation, quality response to our needs. Preparedness to listen and present options contributed to the project’s success’.
Robyn Faine, Manager Client Programs

Explore | Gain a better understanding of our clients

Uncover | Areas of unmet need and service improvement

Drive change | Project led to follow on studies to expand service provision for people living with MS in NSW

Services performed | Advised on questionnaire design, developed the database for data collection, trained telephone interviewers and monitored the interview process. Data was then coded, analysed and presented in reports, for peer review journals and verbal presentations. The dataset included 2,651 clients, 80% of the possible sample.

Publication | International Journal of MS Care, 2006.

Mount Wilson Progress Association Hall Development Committee Survey

‘We appreciate the amount of time, effort and expertise that you have expended in producing the survey and in recording the results in such detail… Be assured that it will be utilised by the Mount Wilson community’
Moira Green,Secretary, Mount Wilson Progress Association

Explore | Desired uses for the Community Hall

Uncover | Real areas of use

Drive change | The survey results led to the development of sub-committees such as the library committee who have developed a community library running from the hall.

Services performed | Advised on survey design, analysed the data, and produced a report and fact sheet for community distribution.

Pharmacy Guild of Australia NSW Branch: Hospital-Community Medicines Link (HCML) Study

Explore | The collaboration between Heartlink at Prince of Wales Hospital and Home Medicines Review [HMR] Facilitator in the South Eastern Division of General Practice.

Uncover | GP, community pharmacist and patient views of the benefits and where to improve the collaboration.

Drive change | The research is being used to improve awareness of the benefits of a hospital and community continuum of care model using HMR.

Services performed | Project management, project design, database development, data analysis and reporting. Surveys were distributed to general practitioners, community pharmacies, accredited pharmacists, and patients about their views on Heartlink.

Published | Australian Journal of Pharmacy, 2005 and Journal of Pharmacy Practice and Research, 2006 [download as 1MB file]

Telethon Institute for Child Health Research: Australian Rett Syndrome Study (funded by the National Institutes of Health)

Explore | The direct and indirect costs of Rett Syndrome in Australia, using a national database of every known case. This included regular and acute medication, hospital procedures, health professional visits, therapy, respite and long term care, nondurable medical products and durable medical equipment.

Uncover | The economic impact of Rett Syndrome on families, the community and government.

Drive Change | The results of this analysis will be published in several journal articles, and will be used to support government submissions.

Services performed | Data cleaning, database development, matching Rett data to published figures for PBS medication, hospital procedures and health professional consultation rates, adjusting monetary figures to the 2005 Consumer Price Index, written document outlining assumptions and methods used in calculating specific costs, health economics analysis of costs, calculating specific costs required for article publication.

Australian Multiple Sclerosis Longitudinal Study [AMSLS]: Economic Impact of MS

(Tribe Research was a member of the Working Group)

Explore | The purchases made by people with MS in Australia on MS and ways that their lifestyle has changed to deal with their MS. This is the first study to utilise the AMSLS sample.

Uncover | The economic impact of MS on individuals, the community and the government.

Drive change | Provide data to enable increasing awareness of the cost impact of MS.

Services performed | Designed the study materials [Baseline Questionnaire and Cost Diary], in consultation with the Economic Impact of MS Working Group. Design and development of the study database [MS Access] including reports and customisations for comparison with the ABS and HIC data. Undertook analysis of the trial study and managed the data entry of the full study. Undertook data analysis including standardisation for comparisons with the general population.

Association of Children’s Welfare Agencies: HSNet workshops

Explore | The effectiveness of HSNet workshops.

Uncover | Extent of learning after workshops compared to previous knowledge, evaluation of workshop content and presenters, comparison between workshops at different times, in different regions and by different trainers.

Drive Change | The workshops evaluations were used to improve subsequent workshops and monitor change in evaluation ratings across subsequent workshops.

Services performed | Database development, data entry, analysis and report writing, progress reports after initial workshops to enable immediate improvement, final report for all workshops.